Sr Consulting Manager NEW

Cognizant
The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

RCGH Consulting (Retail, Consumer Goods & Hospitality)

Cognizant’s RCGH Consulting unit is seeking talented consultants with extensive domain experience coupled with consultative experience of executing large scale business change and IT solutions in the RCGH industries. The role provides an opportunity to join a rapidly growing, high energy and entrepreneurial team working with leading UK brand names.

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses

Our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale.

Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value.

About the role – Description Responsibilities:

• Identify, lead, or oversee the development of customer-facing business solutions and offerings that have an impact on the market
• Align intent with client to identify opportunities to add additional value and accelerate outcomes
• Develop and maintain relationships at the executive level
• Map business processes and user journeys, developing business domain models and associated documentation – Business process modelling, Process flow modelling, Data flow modelling, Stakeholder analysis
• Provide Business Analysis to drive and support the execution of Supply Chain initiatives
• Improving processes across the business by identifying and implementing logistical practises
• Engage with business stakeholders and conducting workshops for requirement elicitation
• Ideating and conceptualisation of business pain points and translating them into requirements
• Creating the business requirements document including non-functional requirements
• Creation of Process Maps (L1, L2, L3,L4) and undertaking gap analysis.
• Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation, and post-implementation activities
• Develop and facilitate user acceptance test (UAT) cases as required
• Lead research, design and writing of articles/whitepapers in Retail & Consumer Goods Domain.
• Front face thought leadership and develop solutions for complex client situations to ensure meeting of goals & objectives as well as deliver results on time
• Manage and execute large strategic deals, proposals and maintaining a healthy pipeline of opportunities for Supply Chain Management Practice within RCGH Consulting
• Participate in Industry workshops/roundtable conferences to contribute towards new initiatives and concepts
• Drive Cognizant Consulting’s portfolio development and create business cases for building the skills and capability in the organisation.

Desired Skills:

• Deep Domain expertise in Retail or Consumer Goods Industry.
• Proven experience of leading projects or worked as Product Owner in the Digital transformation engagements or in Supply Chain Management initiatives.
• Proven experience of leading projects or worked as Product Owner across digital transformation and/or supply chain transformations initiatives
• Digital – Experience working on across the value chain including b2b sales, b2c commerce, digital marketing solutions, enterprise business strategy and customer experience transformation
• Supply Chain – Experience working across one or more of the following areas – Omnichannel fulfilment, Order management, Supply Chain Planning, Warehouse Management
• Experience in data crunching, and modelling to add fact-based decision making to drive business decisions would be an added-value
• People leadership experience, managing complex and high performing teams
• Ability to develop and maintain relationships at the executive level
• Strong experience in Agile methodologies and ways of working
• Comprehensive knowledge of the application of Use Cases, Process Maps and User Journeys
• Building relationships between external partners and internal stakeholders to deliver project objectives
• Ability to pivot and change directions on a programme if required
• Proven Senior Stakeholder management credentials
• Excellent Presentation, and communication skills

Nice to have Skills:

• Experience in SAFe and/or iterative delivery methodology, including working in product management organisational structure
• Work experience with Leading Retail / CPG companies in UK geography