Solutions Sales Director – Digital Experience

Wipro Technologies

Role: Digital Experience Sales Specialist in UK

Background to the role:

The Digital Experience practice within Wipro focuses on reinventing experiences across the entire value chain – building, developing, and managing customer experience from strategy to design to optimization, across every channel and touchpoint, with expertise in every domain, creating a seamless experience across the customer lifecycle.

The DX sales specialist role brings strong SME (subject matter expert) capabilities to understand the client’s business and their challenges/transformation requirements where clients can benefit from our offerings across Digital. S/he represents the Digital Experience practice and can integrate with the wider range of services within Wipro.

Role & Responsibilities:

1. The individual will be accountable for the total DX practice order book across the assigned portfolio of accounts within UK & Ireland.
2. Engage with the CXOs and business owners and build strong customer relationships.
3. Create a deep understanding of the client’s business, their challenges, and strategies.
4. Work effectively with globally distributed technical and pre-sales teams in shaping proactive opportunities, RFP/RFI responses, solutions, and presentations.
5. Lead generation working with alliances, marketing, and through professional networks.
6. Scoping of assignments/engagement.
7. Work with the account teams to create Business Development Plans for the account and joint execution.
8. Support the delivery teams to enable an excellent start.
9. Ability to go the extra mile.

Skills & Experience:

1. Ideally has 10+ years of relevant business experience gained within a large Consulting or SI organization as either a consultant or sales professional, with at least 5 years of relevant sales experience.
2. Proven track record of successful solutioning, delivery, and sales in the digital and application services domain. Can identify, nurture, and close opportunities in the areas of customer experience design, development of B2C, B2B, B2E channels (portals, mobile apps, conversational platforms, immersive experiences like Metaverse, etc.), digital marketing & commerce, app modernization, automation, and business process transformation.
3. Strong understanding of modern engineering practices.
4. Strong background in the areas of digital transformation, design, and consulting.
5. Executive presence: ability to engage internal and external stakeholders at various levels (including C-Level) to build strong and long-lasting relationships.
6. Proven large deal experience, which includes shaping, structuring, winning, and leading through the sales cycle.
7. Possesses strong commercial and business acumen.
8. Strong presentation and facilitation skills; with the ability to structure and facilitate workshops and develop business cases.
9. Outstanding communication (written and oral), collaboration, interpersonal, and leadership skills.
10. Good team player with inter-personal skills.
11. Should be educated to Degree and/or Business Administration level or equivalent.
12. Relevant experience in the UK Financial Services/Energy/Telecom/Utilities industry is a plus.

Rewards & Opportunity:

1. Strategically important and highly visible role: As such, success within this role will be noticed and will provide an excellent opportunity to grow within Wipro.
2. Job satisfaction: Working for the No.1 provider of integrated business, technology, and process solutions right across a global delivery platform.
3. Wipro’s growth has been reflected in its unmatched business value to customers through a combination of process excellence, quality frameworks, and service delivery innovation. Our culture – a flat, ‘can do’ mentality, open, direct, flexible, entrepreneurial; pioneering; working with quality individuals – exposure to high calibre clients and working with industry-leading execs.

Travel: Travel required.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person’s race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.