Regional Cluster Revenue Manager

Crimson Hotels Group

This is a senior role within the Crimson Hotels Commercial team. As the Cluster Revenue Manager you will be the key driver of maximising bedroom and Meetings & Events revenue for a Region of hotels through utilization and analysis of effective revenue & rate management techniques. You will deliver budgeted rooms and M&E revenue, and outperformance at an RGI level vs primary competitor set.

Revenue Management

• Develop, implement, and execute strategic action plans to drive hotel revenue performance in conjunction with the senior management team.
• Produce a detailed day by day monthly rooms forecast
• Oversee the detailed M&E forecast on a weekly basis.
• Produce a detailed daily budget plan.
• Consistently review hotels daily pricing in respect of direct competitors’ / pace of demand
• Ensure hotel maintains and grows RGI % above the competitor set.
• Take ownership of all revenue streams.
• Hold daily strategy calls with your hotels
• Run weekly commercial meetings for all hotels
• Ensure all group / meeting quotations are delivered and responded to within 4 hours of receipt, involving stakeholders as necessary.
• Work with digital marketing to ensure content is being pushed online to reflect current trading conditions.

Rate Management

• Own the rate strategy
• Utilise all tools and opportunities to ensure maximum yield.
• Set pricing across all market segments in conjunction with Sales & General Managers.
• Be proactive to market conditions.
• Ensure appropriate promotions and tactical rates are communicated to marketing.

People / Relationship Management

• Understanding and influencing revenue related relationships to the benefit of the business (both internal & external).
• Understanding and managing revenue related duties / processes in a timely manner.
• Effectively communicate with all key stakeholders on a daily basis.
• Develop strong relationships with brand office support functions.

System Management

• Strong knowledge of Microsoft office (excel).
• Understanding of IDeaS / EzRMS / Concerto or similar revenue management systems.
• Understanding of Opera / OnQ or similar PMS systems to include Sales & Catering.
• Understanding of how to interpret Rate shopping solutions.
• Ability to understand, analyse and act upon CoSTAR data.
• Awareness of channel management systems.
• Understanding of distribution eco systems.
• Clear understanding of all relevant distribution channels, from GDS through to on line travel agents with ability to influence channels to advantage of the property.

Keep abreast of industry news / performance / relevant new initiatives.

Crimson Hotels are an expanding hotel management company that will support your personal development with both Hilton or external courses.

Benefits

• GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
• Discounted rates at other non-Hilton Crimson managed properties
• Learning and development opportunities – from in-house training courses, External Revenue Management and Commercial courses to over 1,000 training courses available via the Hilton University.
• Free freshly cooked meals on duty

You must also have right to work in the UK