Lead Sales Force Effectiveness Specialist

Basingstoke, Hampshire
Thermo Fisher Scientific

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Summary

The Lead Specialist, Sales Force Effectiveness will help to define, lead, and implement the Salesforce effectiveness & CRM execution strategy across MBD globally. The role is a key driver of revenue growth through having a clear vision on how the function drives revenue performance with accountability for execution, training and adoption of tools & processes the ideal candidate will have a strong sense of opportunities for growth with a passion to understand, develop, improve, and align sales data and processes to better guide teams in setting and driving sales strategies.

What will you do?

• Work with Commercial Operations director on strategy development & deployment of sales force effectiveness program aligning to commercial strategy across revenue of $700M + annually
• Define best practices, new tools & technologies to accelerate sales team success (e.g. opportunities to use AI, machine learning, digital marketing data)
• Overall global accountability, focus on EU & EM, with dotted line responsibility for NA SFE specialist to ensure alignment
• Help to build robust roadmap in collaboration with Sales, IT and group partners to focus on enhanced user experience, data insights & standard work enablement
• Partner strongly with Sales Operations & Sales Training teams to deliver best in class sales enablement experience for our sales teams across the globe
• Ownership & ongoing maintenance of master sales playbook ‘The Code’
• Continually evaluate and make recommendations on new SFDC-related technologies to support commercial priorities.
• Develop & implement governance policies, procedures & process to ensure data is high quality & maintained effectively
• Partner with sales leaders to provide content, training & support for sales meetings to drive understanding of value proposition & adoption.
• Design, build & roll out dashboards to track sales force effectiveness strategies & tool utilization
• Set up & maintain commercial operations bowler to track effectiveness of the function
• Provide project management & PPI guidance & resources to wider commercial operations & sales teams on key initiatives

How will you get here?

• Bachelor’s degree
• 8 years + of relevant work experience
• Extensively used and managed certifications desirable
• Proven ability to assess technology needs, design, and roll out to a large user group with high engagement.
• Field or inside sales experience a strong plus

Knowledge, Skills, Abilities

• Strong commercial orientation with a passion to understand, develop, improve, and streamline sales tools to better guide sales teams in setting selling strategies.
• Strong leadership skills, experience with organization change management & coaching teams to deliver outstanding performance
• Exceptional project management skills with a proven track record to manage complex projects.
• Effective at generating enthusiasm and action around and idea or solution to gain support and adoption of new capabilities.
• Ability to implement new technologies that support customer success, commercial productivity, and revenue generation.
• In depth practical experience of process improvement methodologies with significant tangible results
• Intellectually curious with a passion for results, skilled at asking questions for a deeper understanding.
• Adept at challenging the status quo to identify organizational needs, investigate, and implement new technologies or processes to support commercial ambition.
• Able to analyze and interpret data elements and make recommendations for change/improvement.
• A great teammate with a bias for action and driving projects to fruition.
• Excellent interpersonal and communication skills (both verbal and written)
• Ability to interact professionally with a diverse group including Sales & Functional leaders at all levels as well as subject matter experts and end-users.
• Ability to travel up to 25%

What’s in it for you:

The role comes with a package including, pension, private health care, annual bonus and insurance.

Onsite gym & parking also available in some sites

It is also a fantastic opportunity to be part of a diverse team!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us . As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.