Website Manager NEW

SAMARITANS

Join Samaritans and help shape the digital experience that supports millions.

We re looking for a Website Manager to lead the development and delivery of Samaritans websites, ensuring they are engaging, accessible, and impactful. This is a pivotal role in our Brand, Content and Digital Engagement team, where you ll lead on digital excellence and work with external partners to grow our reach and improve user journeys.

Contract

• £40,000 – £42,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid Linked to Ewell (Surrey) office with flexibility to work from home
• We are passionate about flexible working, talk to us about your preferences

What you ll do

• Lead and develop a high-performing Web team
• Oversee website content strategy and functionality improvements
• Manage digital aspects of major campaigns and projects
• Own and optimise our digital ecosystem, including third-party platforms
• Drive SEO, PPC and content opportunities to increase reach and conversions
• Champion digital best practice and support internal teams to upskill
• Use data and analytics to inform decisions and improve performance

What you ll bring

• Strong editorial judgement and digital marketing expertise
• Experience managing web development and content workflows (Agile experience desirable)
• Proficiency with CMS platforms (Wagtail experience a plus)
• Proven leadership and team management skills
• A data-driven mindset and understanding of user experience principles
• Knowledge of digital legislation, standards and trends
• Excellent communication skills and emotional resilience

See the full job description and person specification for further information.

Why Samaritans?

At Samaritans, you ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

Apply now

If this sounds like the opportunity for you, please apply. You ll be asked to upload your CV and cover letter. Please ensure your cover letter details how you meet the essential skills and experience.

We kindly ask that you don t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

Applications close: 20th October 2025 at 09:00am

Interviews: w/c 3rd November 2025