Solution Director for Central Government and Public Safety & National Security NEW

Birmingham, Staffordshire
KERV
Solution Director for Central Government and Public Safety & National Security

Solution Director for Central Government and Public Safety & National Security

Where the job is based:
Hybrid (will need to attend Kerv Digital offices and customer sites as and when required in line with Kerv Digital’s hybrid working policy)

Who we are:
Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £110m revenue global organisation, with over 500 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, Bangalore and Pune.
Kerv is an ethically led organisation, and we are proud of our values. Our mission, to Build Future and make a positive difference in society, helps guide us to choose to work primarily with Non-profit and Public Sector organisations. We encourage all our team members to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more.
We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline team with opportunities to be mentored by forward-thinking leaders.
Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way.

Who We Are Looking For
The ideal candidate will possess:
• Domain Expertise: Proven experience within Central Government, Public Safety, and National Security sectors, with a deep understanding of their unique challenges and opportunities.
• Microsoft Business Platform Knowledge: Comprehensive expertise in Dynamics 365 (Customer Engagement, ERP, and HCM), Power Platform, Azure, and data-centric solutions.
• Innovative Mindset: A track record of leveraging cutting-edge Microsoft technologies, such as AI, advanced analytics, and cloud-native solutions, to address complex challenges in the public sector.
• Industry Awareness: A clear understanding of emerging technology trends and innovations within Central Government, Public Safety, and National Security.
• Enterprise Project Leadership: Extensive experience managing multiple complex enterprise project lifecycles from inception to delivery.
• Client Relationship Expertise: Exceptional skills in building and nurturing strong, long-term relationships with key clients and partners, ensuring trust and sustained collaboration.
• Commercial and Marketing Acumen: Demonstrated ability to apply a commercial perspective to market and customer intelligence, identifying new routes to market, opportunities, and product offerings.
• Strategic and Political Skills: Strong political awareness and presentation skills, with the ability to navigate conflicting interests, meet competing requirements, and communicate effectively at all levels.
• Executive Representation: Confidence in representing Kerv Digital in Director and C-suite forums, building professional networks, and managing critical escalations.
• Leadership and Collaboration: Excellent leadership, communication, and organisational skills, with a collaborative approach to enabling teamwork across departments and practices within Kerv Digital.
• Mentoring and Team Development: A passion for mentoring team members, supporting their professional growth, and fostering a culture of continuous learning and development.
• Workforce Engagement: Experience in hiring, team development, and liaising with Workforce Management to align resources with business needs.

Key Responsibilities
• Technical and Solution Leadership: Oversee the technical and solution strategy for the Central Government, Public Safety, and National Security team, ensuring alignment with organisational goals.
• Sales Engagement: Collaborate with Sales to craft compelling technical proposals, including the preparation and delivery of demonstrations in partnership with technical pre-sales.
• Governance and Quality Assurance: Provide top-level technical governance across the portfolio of industry projects, ensuring consistent quality and alignment with best practices.
• Strategic Advisory: Contribute to the development and refinement of industry strategy, leveraging insights to guide decision-making and innovation.
• Cross-Team Collaboration: Work closely with the Public Sector Pod, CTO, and other key stakeholders to drive broader organisational strategy and ensure successful project delivery.
• Thought Leadership: Act as a thought leader within the Central Government and Public Safety sectors, promoting Kerv Digital’s expertise and value proposition to clients and partners.

We are also looking for people that fit how we work, which is something like;
• happiest working under their own direction, but fully supported when needed
• an obvious attention to detail, we want you to obsess about the little things!
• an escalation handler, able to achieve win-win outcomes by utilising the skills across the team
• ability to work effectively with remote teams in India
• ability to work flexibly to deliver on-time to tight timescales

What we can do for you:
We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees:

Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office.
• Awesome Environment – all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work.
• Interesting Work –these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.
• Great Benefits – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.
• Recognition & Growth – Recognized as a ‘Great Place to Work’ in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

Join us at Kerv Digital, where we don’t just build groundbreaking technology – we build future.

Don’t take our word for it though, check out our impartial Glass Door reviews

More on equality:
At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.

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