Senior Solution Architect (French Speaking)

Emarsys UK Ltd
Senior Solution Architect (French Speaking)

London

SAP Emarsys is the omnichannel customer engagement platform, which empowers marketers to build, launch, and scale personalized cross-channel campaigns that drive business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies – crowdsourced from leading brands across your industry – our platform enables you to accelerate time to value, deliver superior 1:1 experiences and produce measurable results fast

(Adapting to our environment for office based, hybrid or remote working, we’ve hired and successfully onboarded a multitude of people across every division and region, developing ways of working to make sure new joiners feel part of our team. That being said, please let us know if you have any specific requirements as part of the recruitment process that will help us better accommodate you and improve your experience)

Combining technical acumen with client and stakeholder management, the Solution Architects at Emarsys are the clients’ technical champion and coach, involved in building data integrations and creating custom solutions as part of the Services team.

The team you’ll be joining is highly collaborative and heavy on knowledge sharing across development, stakeholder management, data integrations and support – giving you the space to work autonomously but the support to succeed and develop.

SOME KEY RESPONSIBILITIES

• Assist the client (and internal departments) with data integrations and the implementation of commercial and software projects
• Lead business and technical requirement analysis throughout pre- and post-sales, providing professionally designed data solutions based on that analysis
• Collaborate with Project Management to translate technical objectives/deliverables to a project plan and solution design document
• Partner with internal and external stakeholders to brainstorm creative customer solutions
• Technical sign off on the implementation project to ensure that work done follows best practices and delivers on functionality
• Delivery of advanced, customized solutions on the SAP Emarsys Customer Engagement platform and SAP Integration Suite
• Proactively seek opportunities for platform improvement and innovation based on client feedback and emerging industry trends

EXPERIENCE

• Native (or strong fluency) in French AND English – both written and spoken
• Commercial experience in a client-facing role that includes stakeholder/relationship management coupled with practical experience with SQL, scripting, and ETL tools
• An understanding of the full architecture lifecycle; gathering requirements, building out solutions, presenting, configuration, reviews and associated responsibilities
• A desire to be the technical advisor and go-to person for clients, creating solutions to meet their requirements while also teaching best practices
• Ability to effectively communicate and translate technical concepts between developers, marketers, and leadership
• Experience with systems, data integrations (APIs, databases, CRMs, ERPs, etc) and an understanding of data structures and workflows

NICE TO HAVE

• Knowledge of the digital marketing space, especially SAP CX
• Experience in managing larger projects and multiple stakeholders
• Experience in documenting technical requirements and solutions
• Experience in integrating different systems with another (CDP, CRM, ERP, commerce, )
• Hands-on experience in technical setups with experience of Mobile development, SAP Integration Suite or Google Cloud Platform

WHY EMARSYS

• A growing company with an international presence, innovative outlook and a strong market position, blending the best parts of a ‘start up’ mentality with the security (and resources) of an established multi-national
• The opportunity to contribute to a bespoke, complex and successful product, focused on innovation
• A learning environment, heavy on personal and professional development that allows you to both learn from some of the best in the industry and own your own career
• An inspiring and team-oriented culture, working alongside talented, friendly and passionate people where success is supported and celebrated as a collective
• A commitment to remote/hybrid and trust based working, with access to 2 floors in The Scalpel building for a dedicated space to work, socialise, hold meetings and enjoy amazing views
  Competitive salary plus additional performance related rewards
• 25 days’ annual leave and an extra day off for your birthday
• 2 Community Impact days per annum
• Enhanced maternity leave and paternity policies
• Comprehensive benefits: pension scheme, private health care and cash plan options, subsidised gym membership, life cover and many more
• Exclusive membership to Perkbox – an innovative discount platform for local and national businesses including offers on cinema tickets, travel, gifts, dinner, coffee and more

At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our requirements we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality.

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