Senior Product Manager ( London, UK )

The Thinking Traveller Limited

The mission of the Senior Product Manager: you will play a pivotal role in shaping the value proposition, user experience, and back-office processes at The Thinking Traveller. You will establish and lead a new Product function within the Technology department, collaborate with suppliers and cross-functional teams, and drive the software product strategy from concept to execution. As a talented, detail-oriented product manager, you will own the definition, implementation, and performance of our technology assets. You are also a creative, inspiring leader, focused on guiding and inspiring the Product team to produce high-quality software solutions to agreed-upon deadlines.

Reports to: CTO

Working Partnerships: Brand & Digital Marketing teams, Sales teams, Product & Performance team, Engineering & IT teams, Finance

Your Responsibilities

• Conduct client and market research and analysis to identify emerging trends and opportunities in the tourism industry as required.
• Elicit, analyse, document, and prioritise business requirements through internal and external stakeholder interviews, workshops, and process mapping.
• Translate user needs and market insights into full and actionable product requirements and specifications. Create detailed user stories with clear acceptance criteria.
• Develop and manage product roadmaps that align with the overall business strategy.
• Manage stakeholder expectations and communicate project progress effectively.
• Collaborate with engineers and designers to bring product ideas to life.
• Support UAT activities and coordinate with stakeholders for sign-off.
• Facilitate sprint planning, refinement sessions, and retrospectives as part of the Agile delivery process.
• Manage product launches and ensure a smooth rollout to users.
• Gather user feedback and system analytics to continuously improve product performance and user satisfaction.
• Stay up-to-date on industry trends and technologies to ensure our products remain innovative.

Your Specifications

• Proven track record of successfully managing and launching customer-facing websites, software products, and in-house tools in the tourism industry.
• Previous experience with travel reservation software.
• Experience with Story Mapping.
• Skilled at requirements definition, including edge cases and acceptance criteria.
• Ability to define UX requirements and use wireframes to prototype new functionality.
• Deep understanding of product development methodologies, especially Agile Scrum.
• Proven track record of writing clear, comprehensive business requirements and acceptance criteria.
• Strong communication and stakeholder management abilities.
• Ability to think strategically and make sound decisions based on data.
• Must thrive in a fast-paced, time-compressed and dynamic environment.
• Pragmatic, resourceful, focused, and problem-solving.

If you are excited by the opportunity of becoming part of The Thinking Traveller team, and can tick all of the above boxes, you should apply for this role by sending your CV and covering letter to .