Senior Product Designer (3 month contract)

HeliosX Group
Senior Product Designer (3 month contract)

London – Hybrid

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We’ve grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We’re looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

Who we’re looking for

A multi-disciplinary contract Senior Product Designer to work across our brands who has experience working with native apps in particular. We’re not expecting an expert in everything, but you should be comfortable working on UX research, UX design, visual design, and UX writing. It should be second nature to collaborate with Product, Engineering, UX Research, Marketing, Clinical, and Operations teams. You’ll understand our customers, contribute to the product roadmap, and craft captivating experiences. You’ll craft solutions for brands that help 1000’s of people every single day.

What you’ll be doing:

1. Work with product and engineering managers to shape the future of our native apps.
2. Plan and execute discovery work, ensuring that our users remain at the heart of every decision we make.
3. Plan and conduct user research, either in collaboration with our UX Research team, or on your own. Understand people’s needs and behaviours, then synthesise insights to inform design solutions.
4. Bring your creative ideas to life to address user needs while aligning with our business objectives.
5. Craft compelling and accessible written content. Usability is paramount, but it should also align with our brand guidelines.
6. Create high-fidelity designs based on our design system and bring them to life with clickable prototypes.
7. Help to evolve our design system across our brands, ensuring a consistent experience for our diverse user base.
8. Collaborate with our talented developers to foster a supportive and inclusive environment throughout the implementation process.

What you’ll bring to HeliosX

1. You have 5+ years experience as a product designer.
2. You have several years experience designing for native mobile apps.
3. You are comfortable in UX research, UX design, visual design, and UX writing.
4. You’ve worked on B2C digital products, ideally with large or international user bases.
5. Your portfolio demonstrates sound capability in discovery, UX design, and UI design.
6. You enjoy working in fast-paced startups and are comfortable proactively stepping up to take the lead on initiatives.
7. You work collaboratively with Product, Engineering, and UX Research colleagues to drive forward initiatives across multiple concurrent projects.
8. You’re comfortable using design systems created in Figma.