Senior Manager, Enterprise Operations Transformation, Local and Regional Government NEW

Bristol, Gloucestershire
Deloitte LLP
Bristol, Edinburgh, Glasgow, London, Manchester

Business Line

Date published

01-Jun-2025

18865

Connect to your Industry

Our Enterprise Operations and Transformation (EOT) team is focused on transforming Public Sector services for the future, and Local and Regional Government (LRG) is one of our priority growth areas. LRG is at a pivotal moment in its history, with the devolution white paper setting out aims to equip it with greater levels of autonomy, decision making, and financial accountability than ever before. This presents a real opportunity to shape the future of public services and make a real difference in the lives of people and communities.

We are actively seeking a Manager to join our high-performing team. In this role, you’ll be joining the top Operations practitioners in the sector, working on high impact projects to build our capability and help us realise our vision: to consistently make an impact that matters for our regional clients, their people, their communities, and society as a whole.

If you are looking for a role in a fast-paced, exciting environment where you can make a significant contribution and impact in the LRG sector, then this is the opportunity for you.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

You will work as part of a team of LRG specialists, supporting clients to solve their most difficult problems. The work is complex, demanding, and challenging, but also incredibly interesting and fulfilling.

In a constantly changing and complex environment, our clients value the combination of deep sector and technical expertise we bring to help them transform their core business and operations. We help them prepare for growth, adapt to budgetary constraints, embrace the digital agenda, and maximise operational efficiency – focusing on the full life cycle of enterprise design and operations transformation.

While we have our approaches and methods, we believe in listening first and foremost, helping to deliver change that truly matters to our clients.

We work across a range of capability areas, including but not limited to:

• Target Operating Model: Understanding the as-is and to-be for the organisation, in order to create the optimal business architecture for successful strategy realisation in a digital age.
• Continuous Improvement: Helping our clients to obtain long-lasting, self-sustaining improvement capabilities.
• Process Transformation: Transforming clients processes at a business, functional or local level.
• Cost optimisation: Identifying where our clients can maximise efficiency in a budget constrained environment, considering both cost and income.
• Service Design: Putting people at the heart of the services we design, ensuring that our solutions deliver the best experiences and the maximum value to users, customers, and staff.
• Local Government Reform: Considering wider change across the sector to support our clients in organising in a way that delivers both Government and local requirements.

Connect to your skills and professional experience

As a Senior Manager in our team, you will work closely alongside Directors and Senior Managers to develop our growing practice. You will play a key role in influencing and shaping the strategic direction and development of the team and unlocking opportunities with clients, including the opportunity to:

• Use your leadership capabilities to effectively manage diverse teams, with an inclusive culture where people are recognised for their delivery of client work.
• Lead client engagements and develop strong long-term client relationships as a trusted business advisor in the Local and Regional Government sector.
• Leverage your expertise to lead on projects, develop innovative thought leadership, and support the growth of our business.
• Play an active role in the recruitment and career development of more junior team members.
• Develop trusted relationships with our clients.
• Actively lead and contribute to the development of the Local and Regional Government and Public Sector Operations teams.
• Learn from the best in the Business and also help recruit the best people whilst driving activity such as proposition development and marketing.
• An understanding of the major issues faced in the Local and Regional Government sector and an interest in innovative solutions and strategies to transform it.
• Experience of designing and delivering operating model solutions in Local Government.
• Experience of influencing in high-profile, complex situations where stakeholders do not always agree about methods, decisions and strategic direction.
• Experience in responding to Local and Regional Government opportunities / tenders.
• Degree qualified or equivalent experience.
• Experience of delivering within projects or leading workstreams on transformation programmes, such as target operating model design / implementation, process re-engineering or cost reduction within a client environment or consulting firm.
• Able to articulate complex ideas to all levels of an organisation, up to and including Executive Directors.
• Effectively lead and manage key stakeholders and team members, resolving issues, competing demands and conflicts.
• Experience and ability to operate and understand Project and Programme management disciplines including production of project plans, key quality programme deliverables and working and delivering to strict time constraints.
• Excellent interpersonal skills and an ability to work in collaborative, multi-disciplinary environments.
• Ability to adapt to rapidly changing circumstances and to think creatively to solve client issues.
• Excellent ability in Microsoft Office, particularly in PowerPoint and Excel.
• Knowledge of business design and business architecture practices or cost transformation.
• Knowledge of digital transformation and / or Local Government Reform.

Connect to your business – Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Enterprise, Technology and Performance

Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“The Enterprise Operations Transformation (EOT) team feels like a family – each summer we do an all day off-site event where we get to know each other and think about what our priorities are for the coming year.” – Matt, Technology and Transformation

“Since joining EOT I’ve had the ability to work on a wide variety of projects, which has included having the ability to work with and own relationships with Board level Executives. I’ve been a finalist for a Management Consultancies Association (MCA) award, and I’ve travelled all over the UK, there’s never a dull moment!” – Lewis, Technology and Transformation

Our hybrid working policy

You’ll be based in one of our UK locations with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed . click apply for full job details