Sales Administrator NEW

Royston, Hertfordshire
Hales Group
Sales Administrator
Overview
A growing organisation is seeking a proactive and organised Sales Administrator to support its sales and customer service functions. This new role has been created due to continued growth and offers the opportunity to work closely with the Sales Director while gaining exposure to multiple areas of the business.
This is a varied position combining administration, customer communication, and light marketing support, with room to develop as the role evolves.
Salary & Benefits

• £25,000-£30,000 per annum (depending on experience)
• 25 days holiday plus bank holidays
• Monday-Thursday: 9am-5pm, Friday: 9am-3pm

Key Responsibilities Sales Support & Customer Service

• Process and manage customer orders using CRM systems and Excel
• Assist the sales team with pricing, quotations, and order details
• Communicate with customers regarding lead times, updates, and general enquiries
• Handle incoming phone calls and emails professionally and efficiently

Administration

• Process artwork files and maintain accurate digital filing
• Manage sample packs and product retains
• Handle general office administration including post, supplies ordering, and maintaining a tidy workspace

Marketing & Engagement (dependent on candidate experience)

• Create and schedule social media content
• Support LinkedIn activity and networking campaigns
• Assist with marketing tasks such as trade show research, sample send outs, and building prospect lists

About You – Key Requirements

• Confident communicating both by phone and email
• Strong organisational skills with high attention to detail
• Able to manage multiple tasks simultaneously
• Proficient in Microsoft Office, especially Excel
• Friendly, reliable and team focused
• Minimum 1 year of office experience
• Excellent verbal and written communication skills

Please apply within