Retail Area Manager NEW

Poole, Dorset
Finisterre
ABOUT THE ROLE

As the Retail Area Manager, you will lead between stores within a wide geographical area from Edinburgh to Bristol and as far south as Poole, driving a customer first focus, collaborating with cross functional teams, you’ll ensure seamless execution of plans. You will use insights from store performance to refine operations and guide improvements, ensuring every store delivers a top tier experience. Leading new store openings, you’ll ensure every detail is in place to create exceptional first impressions for customers. Your role will also involve taking ownership of sales and cost forecasts, managing performance, and implementing strategies to meet operational standards.

Regular store visits will allow you to inspire and support your teams in delivering excellent service. You will lead community driven initiatives to strengthen relationships with customers, while prioritising talent development, health, safety, and inclusivity to ensure your stores remain welcoming, secure spaces for all.

ABOUT FINISTERRE

Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Perched a few hundred metres from the crashing Atlantic, our HQ at St. Agnes’ Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people.

Our people are at the very heart of the Finisterre brand, wherever they may be in the world, sharing our values and vision to make the world a better place. Culture and team are everything here. We take care to create an environment where our people are valued and can thrive and grow with us. It’s a buzzing place to work, and we are privileged to enjoy the natural environment and the ocean, daily.

As we enter the next exciting stage of global growth, we are on the lookout to talented individuals to join our crew. If you are as passionate of the ocean as we e to be part, as proud of l authentic, you are persons that is part to part assemble and are advoc. (the text was truncated here).

KEY RESPONSIBILITIES Planning:

• Drive continuous improvement initiatives in retail by creating, implementing and reviewing new ideas to support the head of retail’s strategic direction.
• Set meaurable goals for your of area and the team for choose, s align to Finisterre’s remot retail and business strategy.
• Collaborate across functions (stock, marketing, operations, and visual merchandising) to sure you area plans are seamlessly executed.
• Provide valuable insights on store, customer, and local high street performance to inform improvements and actions.
• Lead the charge for new store openings, ensuring every detail from recruitment to training and community engagemnt to is ready for launching.

Commercial:

• Take ownership of building and managing area sales and cost forecats as part of the budgeting process.
• Deliver insightful analysis on area performance combining data driven decisions with your intuition to drive results.
• Provide commercial reporting for the area representing retail and your region in trade furoms.
• Ensure store teams align with operational guidelines and implement action plans where stores are underperformance.

Team:

• Be present visiting stores weekly to support, inspire, and manage performance.
• Lead community driven b development initiatives through local events, marketing, and external collaboration.
• Implement new initiatives, securing buy in with your teams, and ensure successful integration into daily operations.
• Develop talent in area creating succession plans, identifying key skills, and fostering growth through targeted develop plans.
• Maintain focus on health, safety, and inclusivity across stores ensuring that they are welcoming and secure places for customers and crew.

WHAT YOU’LL BRING TO FINISTERRE

• A natural leadership style with passion for retail and customer experience, with a proven track record for delivering results.
• 2 years experience in an Area Manager role
• Experience in collaborative environment where teams grow, innov, and succeed.
• A strategic thinking balancing long term objectives with hands on, tactical decisions.
• Proven experience in driving community led b development initiatives through impactful local marketing and event strategies.
• Strong communication and comfortable data, forecasting, and performance analysis.
• A value driven individual who embodies Finisterre ethos and dedicated to sustainability, Inclusivity, and responsible growth.
• A full clean driving licence and the ability to travel, including overnight stays

Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a full time, permanent contract, based remotely with travel required. We’ll invest in you with a competitive salary of £38,000-£42,000 plus a car and fuel allowance, dependent on skills and experience.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop within a fast paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate within a diverse community of people with a shared mission. In return, we care for you through a range of initiatives and rewards, including:

• 25 days holiday per year, plus up to 8 UK bank holidays (prorated for part time employees).
• Additional holidays for length of service.
• Birthday day off.
• Up to 3 days of paid volunteering-we will support you in giving back to communities and causes.
• A discretionary bonus scheme based on company performance.
• A pension scheme with Nest.
• 60% product discount for personal and gift use.
• 30% friends and family product discount.
• Enhanced family leave policies to support growth.
• Life assurance with access to an online wellbeing platform that includes an employee assistance program, virtual GP appointments, digital gym, and a range of perks.
• Access to a range of wellbeing resources, including counselling, cycle to work, eye tests, and wellbeing activities.
• Regular company and team social events.
• Various discounts from our B Corp community.
• Access to our online learning library and company wide training sessions delivered by internal and external trainers to support continual development.
• An hour to spend in or by the sea every Tuesday followed by a Sea Tuesday company wide meeting.
• And so much more!

Closing date:

We’ll interview as we go along , so we encourage early applications.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.