National Sales Team Manager

Confidential
National Sales Team Manager

Role: National Sales Team Manager

Location: Birmingham, B1

Hours: 40 hours between 08:30am – 18:00pm. Monday to Friday (occasional work out of normal business hours)

Reporting to: Head of Product Development

Who are we?

NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, ‘Freedom at Work’, and support to create, grow and enjoy running their businesses in our centres.

We’ve been going from strength to strength for 25 years to cement our position as ‘The Property Manager for the New Economy’. We’re currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market.

What are our values?

Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.

The purpose of NewFlex is to make a sustainable profit from unleashing the potential of buildings and people.

Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are.

What will you do?

Responsible for driving viewings and enquiries booked and converted as well as the team management and combined successes of the National Sales Office.

We want someone exceptional who can focus on:

People Management

Manage and oversee the day-to-day operation of the National Sales Office and arrange 121s, appraisals and performance management meetings
Identify trends in team output and review incentives and commission schemes
Encourage team dynamic and initiatives to self generate new leads and own pipeline
Co-ordinate ongoing brand integrity, product knowledge, sales techniques and objection handling
To have a succession pipeline of talent within the team
To motivate each individual on the team to deliver results as per the businesses needs
Broker Partners and Relationships

High levels of communication on a daily basis with broker and agent accounts
Resolve broker disputes in a timely manner
Run monthly broker competitions to generate friendly competition
Nurture broker and agent relationships in order to increase business.
Challenge and incentivise broker and agent partners to increase lead volume
Sales & Revenue

Influence potential customers to support the revenue growth of the business
Secure new broker and agent partners as well as third party booking platforms for office space, flexible workspace, coworking and meeting rooms
Attend business network events to support the business’ marketing
activity
Ad hoc duties as and when required by the business
Digital Marketing

Work with the marketing department to ensure the NewFlex group has a social media presence, by promoting new ideas and strategies from the business through Facebook, Linkedin and Instagram
Health & Safety

To have an understanding and work to policies relating to statutory H&S obligations
Knowledge/Experience

Minimum Grade C in English and Maths (or equivalent)
Team leader / people management experience
Key skills/behaviours required for this role:

Resilient and open to change
Excellent communicator and motivator
Stakeholder management
Consulting and collaboration
Influencing skills
Analysing and interpreting
Building relationships
Confident user of Microsoft office
365 (Word, Excel and Outlook)
Qualities

Excellent telephone manner
Excellent attention to detail in order to make sure reporting is accurate
Ambitious and driven personality with a hunger for success.
Qualifications

Minimum Grade C in English and Maths (or equivalent)
2 years serviced office industry experience (Desirable)
Experience managing B2B relationships (Desirable)
What will we offer you?

Up to £35,000 per annum
33 days Annual Leave (including Bank Holidays)
Discounted Private Medical Insurance Cover
Life Assurance
Income Protection Insurance
Payroll Giving
Cycle Scheme
NEST Pension Scheme
Employee Assistance Programme
Annual Flu Jabs
Eye Tests
Training Support Package
Enhanced Maternity, Adoption, Shared Parental and Paternity Pay
Annual Professional Membership Subscription
NewFlex is an equal opportunities employer.

This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications.

Search words: Sales, Direct Sales, marketing, Lead generation, B2, B2C, Negotiation, Customer Service, Sales, Direct Sales, Marketing, Lead generation, B2B, B2C, Negotiation, Customer Service, Hospitality, Property, Flex space, Business Development, Leisure, Hospitality, Executive, Account

Ref: (Apply online only)