Loyalty Marketing Manager

Bracknell, Berkshire
Antony James Recruitment Ltd
Loyalty Marketing Manager – Elevate Customer Experiences, Drive Growth

Location: UK & Europe
Salary: Up to 45,000 DOE + Bonus Structure

Are you passionate about creating unforgettable customer experiences? Do you thrive in a dynamic, fast-paced environment where innovation meets strategy? We’re on the hunt for a Loyalty Marketing Manager to shape and enhance our loyalty and CRM marketing strategies across the UK and Europe. This is your chance to make a significant impact by driving customer acquisition, engagement, and retention through an exciting loyalty program.

Join a team where creativity meets data-driven insights, and work with cutting-edge CRM platforms to deliver personalised campaigns that fuel growth, loyalty, and long-term brand success.

What’s in it for you?

• Competitive Salary: Up to 45,000 DOE + bonus.
• Career Growth: Opportunity to lead strategic initiatives with a real impact.
• Innovation & Collaboration: Be part of a forward-thinking team that values creativity and customer-first approaches.

Your Role

As our Loyalty Marketing Manager, you’ll:

• Design & Lead Loyalty Strategies: Build innovative programs that delight customers and drive retention.
• Champion Omni-Channel Marketing: Deliver consistent, impactful messaging across email, social, website, and more.
• Harness Customer Insights: Leverage data to segment audiences and create tailored loyalty campaigns.
• Optimise Campaigns: Analyse performance metrics and customer feedback to refine and elevate marketing efforts.
• Collaborate & Align: Work closely with CRM, digital marketing, and external partners to achieve shared success.

What You Bring

• Proven Expertise: A strong track record in CRM marketing, customer segmentation, and driving measurable results.
• Retail Know-How: Experience in a fast-paced retail environment, managing complex customer data.
• Technical Savvy: Proficiency with CRM tools, marketing automation, and campaign management.
• Leadership & Organisation: Adept at managing cross-functional teams and delivering projects on time.
• Exceptional Communication: Skilled in presenting ideas and aligning stakeholders.

What Makes You Stand Out

• Customer-Obsessed: Always prioritising the customer experience.
• Goal-Oriented: Driven by tangible outcomes and KPIs.
• Creative Visionary: Bringing fresh ideas to loyalty and engagement strategies.
• Team Player: Excels in collaboration across diverse teams and channels.

Why Join Us?

This is more than just a role; it’s a platform to innovate and shape how we connect with our customers. If you’re ready to push boundaries, grow your career, and be part of a company that values your ideas and impact, we’d love to hear from you!

How to Apply

Please get in touch with your CV and details of your salary expectations and notice period.