Internal Sales & Accounts Coordinator

The Advocate Group

A long-established European lager brewery with over 600 years of brewing heritage is expanding its UK commercial operation. As part of this growth, there is an opportunity for an organised, proactive and commercially minded Junior Internal Sales & Customer Account Coordinator to join a small, hands-on team based in London.

This is an excellent opportunity for someone looking to break into drinks sales, whether from a sales support, customer service or hospitality background, and develop a long-term career within a fast-growing drinks business.

This is a varied, office-based role at the centre of the UK sales operation. You will act as the key link between field sales activity and customers: turning leads into orders, managing accounts, and ensuring customers receive a fast, reliable and professional service at all times.

The Role:

• Managing a regular contact cycle with existing customers to drive repeat orders and ongoing business
• Processing sales orders and coordinating dispatch and deliveries
• Handling inbound customer enquiries and responding quickly and professionally
• Following up on leads from the field sales team and making proactive outbound calls
• Preparing quotes and identifying upselling opportunities across the product range
• Managing customer accounts and sales activity using a CRM/order system (full training provided)
• Supporting invoicing, billing and general customer administration
• Producing basic sales reports to support performance tracking
• Assisting with trade shows, product launches and industry events
• Acting as a reliable and organised point of contact for customers and internal teams

About You:

• 1 2 years experience in internal sales, customer service, sales support or hospitality
• Confident communicator with a strong telephone manner
• Highly organised with strong attention to detail
• Comfortable working with numbers, quotes and basic commercial processes
• Competent in Microsoft Office and general business systems
• Able to work independently within a small team environment
• Motivated to build a career in drinks sales

Nice to Have:

• Experience in beer, wine, spirits or the wider drinks industry
• Exposure to hospitality, wholesalers, pubs, bars or distributors
• Experience supporting field sales teams
• Familiarity with CRM systems such as BREWW or HubSpot
• Experience using digital tools to improve efficiency
• Full UK driving licence (useful for occasional events, not essential day-to-day)

Benefits:

• Competitive basic salary of £28,000 plus quarterly performance bonus (up to 10% OTE)
• A genuine opportunity to break into the drinks and beer industry
• Full training and onboarding provided
• Monday Friday office-based working (Hammersmith, London)
• Direct exposure to senior leadership and commercial decision-making
• Clear progression opportunities into account management or field sales
• Involvement in trade shows, customer events and product launches
• Supportive, close-knit team environment within a growing international business

Please get in touch with Evie Coates or click Apply Now to be considered for this vacancy.

Call: 07537 (phone number removed)

Email: (url removed)

The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.