Individual Giving Manager

AQUILAS

Aquilas are delighted to be exclusively supporting Spinal Research in their search for an Individual Giving Manager.

Spinal Research is an international research charity working to end paralysis for people with spinal cord injury. Our mission is to give hope to those 50,000 people living with paralysis as a result of a spinal cord injury caused by a broken neck or back. Our pioneering work has led to recent breakthroughs, but our world-class research relies on dynamic fundraising.

About the role:

The Individual Giving manager’s main responsibility will be maximise acquisition of new supporters and development of existing donors through regular giving, direct marketing and legacy planning, in order to maintain and grow income for the Individual Giving programme

Main Responsibilities

• Plan and lead the execution of exceptional, cost-effective fundraising appeals, to both warm and cold audiences, to agreed targets. This includes briefing suppliers, sourcing content, managing data, copy development, proofing, campaign analysis, managing costs and invoice processing.
• To plan, monitor and evaluate the individual giving budget and produce accurate income and expenditure forecasts and analysis as required
• Manage the regular giving programme, retaining and growing the current donor base
• Management of the charity’s ThankQ database and its strategic use to support donor segmentation and alignment with appropriate asks, compliant with GDPR and knowledge of Gift Aid regulations
• Deliver and refine online donor journeys for new supporters that increases donor engagement and affinity with the charity
• Responsible for Legacy marketing and administration
• Management of Christmas card sales programme, including gift cards

The successful applicant will have an opportunity to work alongside members of the whole fundraising team.

About you

• Minimum three years’ experience in Individual Giving or comparable role
• Experience in CRM systems and working knowledge of GDPR and Gift Aid processing
• Experience and knowledge of direct marketing techniques
• Excellent interpersonal skills and a strong team player
• Self-motivated and ambitious individual
• Excellent problem solving, planning and organisational skills
• Confident communicator with excellent copy writing skills
• Excellent attention to detail and demonstrable ability to deliver work of an exceptional standard
• Digital fundraising experience, including donor journey automation
• Good understanding of delivering an excellent level of supporter care

Location: London / Home working

Salary: circa £40,000

Reports to: Director of Fundraising

Term: Permanent

To apply

For further information about the role, or to arrange a confidential conversation, please contact:

Kieran McGorrian, Director – Fundraising Appointments | |

Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We are truly invested in our candidates and being supportive and informative throughout the application journey