HR Generalist

Judge.me

Salary £65,000 per annum

Closing the Trust Gap in E-commerce

Location: Remote with hybrid option (2 days in Shoreditch office near Old Street)
Salary: £65k (includes comprehensive benefits package)

Our Mission: Fixing Trust in Commerce

For a decade, we’ve been on a mission to close the Trust Gap-commerce’s most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we’re building the definitive trust infrastructure that enables global trade to flourish.

We recognise that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn’t have happened, revealing new frontiers where trust can be further enhanced.

Our Impact Today

We’ve grown from an idea into the dominant force for trust in e-commerce:

• Shopify’s Review Solution : We’ve earned over 44k five-star reviews from merchants who rely on us daily
• Global Scale : More than 500k shops across 140+ countries use our platform
• Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews

Organic Growth : We’ve achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed

HR

This isn’t just any HR role – this is your chance to make a real impact on the lives of our people.

What you’ll do

This is a newly created role working closely with our Head of Operations and Fractional CPO to identify areas of optimisation to enable the evolution of the HR function at Judge.me. You will work closely with the senior leadership team to drive the talent agenda for their business areas, translating the business and People strategy into impactful plans that drive business goals, high performance, inclusion and change.

What you’ll bring

Must-Haves

• Proven people operations and partnering experience in a progressive Tech environment.
• Motivated to impact business results and connect people and business strategies.
• Track record of successfully delivering projects at pace.
• Data-driven mindset – able to understand, translate and connect people analytics and metrics into a narrative to inform and influence decision making, driving forward change.
• Proactive problem-solver – able to cut through noise to quickly identify solutions and orchestrate resources to implement change.
• Customer centricity – motivated by delivering quality work to your stakeholders.
• A good understanding of employee relations and employment law.
• Experience of managing relationships with overseas contractors.
• Intermediate to Advanced Microsoft Office skills, especially Excel and Powerpoint.
• Exceptional interpersonal, communication skills and emotional intelligence, with an ability to influence, respectfully challenge, build and manage relationships, especially at the manager level.
• A growth mindset, curious about emerging trends in the world of work and tech and how to translate them to a relevant context.

We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it’s our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value.

Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours.

Your Package The Essentials

• 30 days holiday + bank holidays
• Private health insurance (Vitality)
• Brand new Macbook, access to equipment as required
• Financial Wellbeing + Salary Sacrifice Pension via Mintago

Flexible Working

• Hybrid setup: 2 office days (Tues/Thurs), 3 remote
• Modern Shoreditch office near Old Street
• No overtime culture
• Casual dress code
• Work from Anywhere (4 weeks per year)

Team Life

• Weekly team meals
• Quarterly events
• Perks at Work Account

Join Us in Building the Future of Trust in Commerce

Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we’ll close the Trust Gap and unlock new possibilities for global commerce.