HR Advisor, HR Specialist, HR Consultant

Taunton, Somerset
People Source Consulting Ltd

Position: HR Advisor

Company: Leading IT Solutions Provider

Our Client: A Premier IT Solutions provider, is looking to hire a dynamic HR Advisor, HR Specialist, or HR Consultant to join their dedicated HR team. The successful candidate will play a crucial role in planning, designing, delivering, and promoting positive wellbeing across the business. This position involves coaching managers to resolve employee relations cases and supporting HR Business Partners. The role covers all areas of the business as part of the HR model and promotes manager self-service.

Key Responsibilities:

• Proactive Case Management: Provide end-to-end case management for managers of varying seniority levels for all employee relations cases, including capability, misconduct, grievance, attendance management, investigations, and appeals, except for high-risk complex cases managed by HR Business Partners.
• Tribunal Support: Assist in the preparation for employment tribunal hearings as necessary.
• Data-Driven Attendance Management: Use data insights to work with managers on proactively managing attendance, including progressing complex and specialist occupational health assessments or professional interventions.
• Risk-Based Case Resolution: Provide detailed risk-based options for resolving cases to enable informed decision-making by managers and decision makers.
• Employee Lifecycle Support: Support other areas of the employee life cycle such as recruitment, reward, policy, talent management, and employee experience as needed, including monitoring the HR Requests inbox, running recruitment campaigns during peak times, or contributing to business improvement projects.
• Manager Coaching and Training: Coach and upskill managers to handle employee relations cases and support them on other matters throughout the employee life cycle. Deliver upskilling training sessions (eg, lunch and learns, bitesize training) and influence decision-making through presenting risk-based options for resolving cases.
• Collaboration with HR Business Partners: Work with HR Business Partners to manage employee relations cases to conclusion by providing regular updates, seeking advice, or escalating high-risk cases, appeals, or concerns as appropriate. Periodically update HRBPs and other HR team members on wellbeing initiatives.

Experience and Skills:

• HR Systems Proficiency: Experience in updating and using HR systems.
• Employee Relations Expertise: Proven experience in a HR Advisor or Employee Relations Advisor role, including coaching and developing managers of varying seniority to independently resolve diverse employee relations cases.
• Documentation Skills: Ability to create comprehensive case management documentation, including investigation reports, outcome letters, and risk-based options for resolving cases.
• People Management Capability: Enhance and develop the people management capability of managers through coaching, influencing, and learning interventions.
• Practical and Logical Approach: Ability to work practically and logically using own initiative.
• Communication Skills: Excellent written and verbal communication skills, with a positive attitude to customer care.
• Employment Legislation Knowledge: Sound understanding of employment legislation and regulatory bodies to manage employee relations cases to conclusion.
• Risk Mitigation: Ability to proactively identify and mitigate risk, providing options to managers to support informed decision-making.
• Stakeholder Engagement: Ability to listen actively and build rapport quickly with key stakeholders.
• Organizational Skills: Excellent organization skills with the ability to prioritize situations and mitigate risks.
• Attention to Detail: Keen attention to detail and ability to deliver to tight deadlines.

Application:

To apply, please submit your CV detailing your experience and qualifications. Join us and be part of a team that values excellence, innovation, and collaboration.

Contact: (see below)

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.