Global Product and Offer Manager – Payment

Little Chalfont, Buckinghamshire
Confidential
Job Profile Summary

Responsible for creating, project managing, supporting and deploying offers for a specific market, supporting the strategy development, creating the customer value proposition, developing the communications plan and providing project leadership for major offer projects globally.

Job Advert

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our team?

At bp, we’re seeking to meet the growing global demand for safe, sustainable and affordable energy. That means crafting a more efficient business that makes the best possible use of all its resources, reimagines energy and reinvents who we are on our mission of net zero!

Role Synopsis
To support the global growth of fleet businesses at bp, the Global Product and Offer Manager – Payment brings strong passion for accountability, setting high standards, and driving results through constant focus on developing and improving TCO offers for fleet customers.

As the Global Product and Offer Manager – Payment you will need to be able to think big to create a long-term plan and have exceptional tactical skills to drive day-to-day implementation. You will need learn quickly and be willing to experiment with new ideas.

You will have ownership of key deliverables across bp businesses, tech teams, and other stakeholders to implement scalable payment solutions for our fleet customers (defining customer requirements, articulating offers roadmap and steering its implementation). The Global Product and Offer Manager – Payment will use complex problem-solving skills, manage multiple high-visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.

Key AccountabilitiesStrategy: holds the global payment strategy for fleet managers across the bp Group.

Representing fleet manager and fleet driver needs

Monitoring the market and developing competitive analyses.

Defining a vision for payment products

Visibility and coordination: provide transparent, integrated view of milestones and KPIs across payment solutions, highlighting sequencing, dependencies, and cross-functional constraints to anticipate potential delivery volatility and change fatigue.

Budget management: Track budget spend across the payment portfolio to ensure focus is on ‘Time to Value’ delivery and interdependencies do not result in duplication or gaps in budgeting process

Define and drive delivery of product(s) objectives -define project plans, manage implementation activities, and develop processes, documentation and communications

Prioritizing product features and capabilities.

Communicate to leaders, employees, and cross functional organizations

Collaborate and build relationships with business owners globally to ensure product excellence

Decide on Global Fleet Payment products and associated offers

Decide on prioritization and sequencing of Global Fleet payment offers

Approve target experiences for relevant digital product

Approve service designs for existing and new experiences in line with target experiences for digital product

Essential Experience and Job RequirementsStrong experience in product development, ideally payment experience

Strong experience in project management

Experience working in agile teams

Customer experience management – experience of value proposition development or journey mapping (service design or experience design)

Strong relationship management and communication skills with a proven ability to work across business

Product management / commercial acumen (focus on value creation)

Product and offer development

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations!

Entity

Customers & Products

Job Family Group

Marketing Group

Relocation available

No

Travel required

Yes – up to 10%

Country

United Kingdom

About BP

CUSTOMER AND PRODUCTS

We’re gearing up for the future. At bp our goal for C&P is to deliver the future of mobility, energy and services for our customers by innovating with new business models and service platforms.

C&P will become a hub, housing our midstream, lubricants, aviation, sale of chemicals, mobility and ‎convenience, marketing and our next-generation businesses, making it a highly integrated and ‎interconnected organisation. And with safety being our core value, our commitment to safe and reliable operations will never change.

Want to join the team? This means:

• being customer-centric, agile and responsive to changing customer needs and dynamic markets
• focusing on growth and development of customer offers
• optimising the chemicals and fuels value chains to maximise integrated value
• contributing to the reduction of carbon intensity of the products we create, and sell, by 50% by 2050 or sooner
• creating strategic partnerships that drive long-term value for C&P
• being digitally enabled and empowered by customer insights and data to deliver solutions