Global Business Analytics and Social Intelligence Analyst, Home & Hygiene NEW

Kingston Upon Thames, Surrey
Unilever Brazil

Job Title: Business & Social Intelligence Analyst – Home Care (Global)

Business Function: Consumer Insight (CI)

Location: London (100VE)

JOB PURPOSE

Make Data Matter. Be a Future Shaper. At Unilever Home Care, we’re committed to creating products that make everyday life better and brighter for our homes, for people, and for the planet. We’re looking for a curious, data-driven analyst to join our Business Analytics & Social Intelligence (BASI) team. This role partners with category teams (e.g. Fabric Cleaning, Fabric Enhancers, Home & Hygiene) to shape strategy, identify growth opportunities and enhance competitive performance across the Home Care Business Group – with a strong emphasis on understanding consumers through social listening and digital intelligence tools. You’ll be part of a diverse, multicultural team that blends business analytics, strategic research, and social intelligence – working closely with global and local teams across Marketing, CD, R&D, Finance, and external partners / leading agencies to deliver insight and recommendations that drive action. This is a hands on, high impact role where you’ll help shape the future of Home Care through foresight, smart data, world class analytics, and AI powered solutions.

RESPONSIBILITIES

• Turn data into direction. Extract and deliver clear, actionable insights using retail, panel, financial, brand tracking, and social data to guide strategy and performance.
• Keep us on track. Own key reporting dashboards and performance metrics – from UBS, price tiering, to product benefit segmentation – and help teams stay aligned on what matters.
• Project what’s next. Support long term planning by helping forecast category trends and format shifts, working with cross functional teams and world class analytics partners.
• Power big ideas. Lead the analytics behind market development, innovation sizing, benchmarking, and strategic bets – making sure we back the right ideas with the right data.
• Make operations smooth. Help manage priorities and day to day operations for our analytics workstreams, keeping things running smart and efficiently.

Who You’ll Work With

You’ll report to the Global Business Analytics and Social Intelligence Director and collaborate closely with category marketing, finance, R&D, CD, CI teams, and external partners.

ALL ABOUT YOU

You’re naturally curious, comfortable with data, and excited by the idea of turning complex information into clear direction. You might come from a background in continuous research (retail tracking, consumer panels, brand tracking) or social and advanced analytics and data science (either way, you know how to make data work).

What You’ll Thrive In

• You get data. You know how to spot what matters in a sea of numbers, build smart data strategies, and visualise insights that make sense to others.
• You’re analytical and creative. Whether it’s crunching numbers or designing new ways to interpret them, you bring rigour and imagination to your work.
• You think in systems. You understand how businesses grow and how different teams connect – and you use that knowledge to drive impact.
• You zoom out and zoom in. You can think big across market, categories and brands, but also dive deep into the details when needed.
• You tell stories with foresight. You know how to turn data into compelling narratives that spark action and show the business how to grow in the future.
• You’re curious about people and tech. You’re interested in human behaviour, innovation, and how technology can unlock better decisions.
• You’re digitally fluent. You’re comfortable with new tools and platforms, and keen to help others adopt smarter, self service systems.

What We’re Looking For

• Experience in both business analytics and social intelligence.
• Ideally university degree or equivalent experience.
• We could also explore top performing candidates from Unilever’s apprenticeship programmes as part of the selection process.
• Eligibility to work in the UK is required.
• Bonus points if you’ve got a foundation in data science or modelling – not essential, but great to have.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We’re a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family friendly and inclusive workplace and to, above all, create possibilities for all.

Employee Equity, Diversity & Inclusion

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self.