Director, Salesforce Data Cloud & Martech Solution Architect, Deloitte Digital NEW

Deloitte LLP
Overview Transform how leading brands leverage their data with Deloitte Digital. As a Salesforce Data Cloud and Martech Solution Architect, you will design and implement innovative data-driven solutions that power exceptional customer experiences. You will be a key player in architecting and delivering complex Martech solutions built on the Salesforce platform, integrating Data Cloud with other marketing technologies to create a unified customer view. Your expertise in data modelling, integration, and data governance will be crucial in helping clients unlock the full potential of their data assets, driving improved marketing ROI and enhanced customer engagement. Experience with large-scale data migration projects and a deep understanding of the Salesforce ecosystem are essential.

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Deloitte drives progress. Using our vast range of expertise, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

We’re expanding fast, we’re looking for people who are natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.

You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic brands.

We are seeking a dynamic and skilled Salesforce Data Cloud Solution Architect with a unique blend of technical expertise and strategic acumen. The ideal candidate should possess profound knowledge in Salesforce Data Cloud as well as the Salesforce Marketing or Sales/Service suite, complemented by a keen ability to translate complex analysis into actionable solutions that propel business growth. This role demands a self-motivated, independent problem solver who is passionate about delving into intricate details, raising pertinent questions, making informed recommendations, and driving impactful results.

• Develop, build, and implement Salesforce Data Cloud instances in conjunction with Salesforce Marketing Cloud.
• Drive end-to-end project execution, encompassing analysis, documentation, solution development, testing, and performance, to meet client expectations.
• Identify technical design and data model risks, confirm their validity, and devise strategies to mitigate them.
• Actively participate in technical design and data model workshops alongside Engineering Teams and business stakeholders.
• Clearly translate and communicate technical requirements and solutions to the business using story-based narratives, and present strategies and recommendations to executives.
• Leverage knowledge of new and upcoming features in the Salesforce ecosystem to recommend more efficient solutions.
• Ensure that technical documentation is consistently updated through active participation in technical workshops.
• Lead sessions to understand client needs in technical marketing and Salesforce Data Cloud requirements, and act as a crucial technical resource throughout the implementation process.
• Assess client requirements, propose effective solutions, and communicate the capabilities and limitations of Salesforce Data Cloud, Marketing Cloud Engage, Personalisation, Intelligence and other relevant SF ecosystem platforms.
• Function as a technical solution specialist within the Salesforce Data Cloud ecosystem, including components like Data streams, Unified Data Model, Transformations/Insights, Identity Resolution, Segmentations, Activations, Email Studio, Content Builder, Journey Builder, Mobile Studio, Cloud Pages, Ad Studio, Site mapping, Website personalisation.
• Develop, oversee, and maintain key data model, segmentation, architecture, code documentation, and technical specifications for designated workstreams.
• Lead the development and physical design of solutions, guide the development team, and ensure the system’s architectural integrity.
• Manage workstreams in large-scale enterprise implementations, focusing on Salesforce Data Cloud architecture and data models.

Connect to your skills and professional experience Overall, you’re an ideas person and problem solver as well as a hands-on doer. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.

You’ll have strong technical skills including some or all the following:

• Salesforce Data Cloud or equivalent Consultant
• Salesforce Marketing Cloud Administrator/Consultant/Email Specialist or equivalent certifications
• Experience in marketing automation, data model and architecture in the Salesforce ecosystem or equivalent
• Salesforce cross-cloud integrations
• Proficiency in moderately complex SQL queries
• Experience in integrating with cloud-based data warehouses/data lakes (e.g. Snowflake, Databricks or equivalent)
• Effective presentation skills to both technical and non-technical audiences

Preferred:

• Experience with Marketing Cloud Personalisation
• Experience with at least 1 end-to-end Salesforce Data Cloud implementation
• Experience with Segmentation strategy
• Experience with Adobe, Marketo, Oracle or other enterprise marketing automation or CDP platforms
• Experience with SOQL
• Front-end coding skills (HTML, CSS/SASS, Typescript, React, XML, JSON)
• Agentforce Specialist or equivalent Certification

Connect to your business – Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.

Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology and Transformation

“I get to work on projects that help clients in a sector I feel truly passionate about.” – Rhiannon, Technology and Transformation

“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology and Transformation

Our hybrid working policy You’ll be based in London or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable . click apply for full job details