Digital Systems Apprentice

Tranent, East Lothian
QA Ltd

Hireline have been providing plant and tool hire services to local councils, major construction companies, groundworks contractors, small builders and self-build clients since 2010. We are now seeking an enthusiastic apprentice to join the team at our new base in Macmerry Industrial Estate.

Vacancy description:

This is an entry-level role but a pivotal one, as you have the opportunity to grow as the business does!

• You will become a key digital support staff member for our staff and clients, and an expert user of insphire – our system used for almost all daily tasks
• You will have an advanced level of access so you can process orders, provide information, and investigate issues and queries
• As the first point of contact, your role will be to support others in the organisation to understand specific features of these packages, and how to use them
• Over the duration of your apprenticeship, you will become a super user with an expert level of knowledge which you will share with others across the organisation
• Tasks include reporting, importing, exporting and collection of data, and invoicing
• You will also support Marketing promoting the business through email and social media

Desirable skills:

• Working knowledge of Office 365, Excel and Word – all other systems can be taught
• Excellent verbal and written communication skills
• Good attention to detail
• Passionate attitude for change and personal development
• Good relationship building skills
• Professional manner

Personal qualities:

• Excellent time keeping is essential
• A good team player, who can work to deadlines
• A willingness to work for our team
• Passion for customer service

Desired qualifications:

• A passionate individual with a desire to do well is all that is required for this role, any administrative experience is beneficial but not essential to the job

Additional information:

• Salary – £18,000 per annum
• Working hours – 40 hours per week, Monday – Friday 7:30 am – 4:30 pm, 1 hour lunch

Benefits:

• Performance bonus
• Yearly bonus
• 22 days annual leave
• No weekends
• Exciting time to grow with the business
• Salary increase on completion of apprenticeship

Future prospects:

A full-time role on completion of the apprenticeship with the opportunity to grow and develop your role across a variety of departments.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!