Digital Project Manager

Save the Children
Save the Children UK has an exciting opportunity for an experienced Digital Project Manager to join us on a fixed term contract for 5 months. As Digital Project Manager you will manage or support the delivery of key projects across the Digital, Data and Technology (DDaT) portfolio from marketing campaigns to technology onboarding. This role offers a fantastic opportunity to join one of the world’s leading non-profits as it embarks on an exciting journey to transform the way it helps children at home and abroad.

About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children’s unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About Digital, Data and Technology at Save the Children UK
We have set out an ambitious vision for Digital, Data and Technology (DDaT) at Save the Children.

We see Digital, Data and Technology as the catalysts that will drive our organisational transformation. We want to empower DDaT experts with the agility and customer-centricity to meet the ever-changing needs of their stakeholders, our supporters, and the external context.

We are now working to realise that vision. Our ambitious 3-year strategy sets out to shift us from a traditional IT function with scattered digital and data expertise into a more cohesive user experience-first, product-based approach. As part of a wider organisation change agenda (currently called the Organisation of the Future), we are looking to DDaT to facilitate a lighter process footprint aligned with Agile values, and a digital ready and data enabled workplace.

About the role

You will help us realise that vision by bringing transformational project management experience to our DDaT work. We’re looking an individual with a product, user first and agile mindset who adds strategic insight and value as well as impeccable operational and delivery abilities. You will manage and support products and projects across the DDaT portfolio from marketing campaigns and operational improvements to overseeing roadmaps.

In this role, you will:

Advise and Design
Help stakeholders design solutions by bringing transformational project management experience to the DDaT work. As a Digital Project Manager, you will manage and support products and projects across the DDaT portfolio from marketing campaigns and operational improvements to overseeing roadmaps. You will be responsible for the design, delivery, and execution of DDaT transformation activities across multiple workstreams, ensuring the transformation plan covers engagement and communication, training and development, processes, and transition which will maximize adoption and engagement with colleagues and stakeholders.

Plan and Deliver
As a Digital Project Manager, you will be responsible for the design, delivery, and execution of DDaT transformation activities across multiple workstreams in an Agile context. You will ensure the transformation plan covers engagement and communication, training and development, processes, and transition, which will maximize adoption and engagement with colleagues and stakeholders. You will effectively manage and align transformation activities with wider specific program activities and portfolio interdependencies.

Evaluate and Improve
You will bring transformational project management experience to our DDaT work, with a product, user-first, and agile mindset. You will analyse, advise, and guide stakeholders in the best solution for their purpose, with a focus on operational improvements and marketing transformation. You will develop detailed plans for the delivery of technical development across a range of digital platforms, ensuring all projects have thorough documentation, defined KPIs, and evaluation tools in place. You will evaluate the success of digital development projects to inform an ongoing learning process, using data and evidence to drive decision-making for quality improvement.

Risk Management
Identify risks and routes to mitigation throughout the planning, delivery and assessment process and escalate where relevant to the programme team.
We believe that managing risk is the responsibility of everyone within Save the Children UK, so you will be expected to play your part by understanding what we mean by risk, and by identifying, reporting, and managing the risks associated with your role; and operating within the policies, procedures and controls set out by the charity from time to time.

About you
To be successful, it is important that you have:
Considerable Transformation management skills including:
Experience managing transformation projects across people, process, and technology change.
Extensive experience in service design
Extensive experience in agile design and delivery
Extensive experience of transformation practices, tools, and methodologies
Experience of project management practices, tools, and methodologies
A solid understanding of the transformation process
Experience with large-scale transformation efforts.
Strong project management skills especially in planning projects, holding others to account, and managing stakeholders.
The ability to convey complex technical concepts to non-technical stakeholders and build strong long-term relationships.
Experience managing communications plans.
Excellent computer skills including Excel, PowerPoint, Visio etc.
Experience facilitating Steering Committees or Subcommittees.
Experience in either Sales & Marketing/Customer Transformation or Fundraising/Supporter Transformation is desirable but not essential.
Experience with Martech/CMS/DXP/Salesforce CRM is desirable but not essential.
Exceptional communication skills, both written and verbal.
Excellent active listening skills.
Ability to clearly articulate messages to a variety of audiences.
Ability to establish and maintain strong relationships.
Ability to influence others and move toward a common vision or goal.

What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Closing date: Sunday 21 July 2024

_ Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications._

Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working – We are happy to discuss flexible working options at interview .

Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be “Free to Be Me”. We are not looking for just one type of person – we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.

We are especially interested in people whose childhood experiences – of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability – help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Job Types: Full-time, Contract

Pay: £55,000.00-£60,000.00 per year

Work Location: In person