Digital eCommerce Trading Lead

TRIA

Digital eCommerce Trading Lead

60,000

London – Hybrid – 2x per week

We are representing a market leading, international FMCG business who are looking to recruit a Digital eCommerce Trading Lead to join their organisation. This is an exciting opportunity to join a new and growing team within Digital & E-Commerce.

The Digital eCommerce Trading Lead will be responsible for developing and executing the online sales strategy and will oversee the online merchandising, optimizing the conversion funnel, and driving online sales growth across their new e-commerce site.

Key Responsibilities:

• End-to-end campaign management and orchestration (acting as a link between local Brand, CX and Web configuration teams on deployment of website campaigns and initiatives).
• Daily site checks to look for opportunities to continually optimise site user experience.
• Daily, weekly and monthly performance monitoring via Google Analytics, PowerBI and session replay tools – leading to the production of regular performance reports.
• Product catalogue, promotions and site content maintenance, supporting new product launches and activations.
• Production and maintenance of site roadmap and campaign calendar to plan E-Commerce pipeline and website strategy.
• Supporting A-B testing and Personalisation team to drive CRO improvements to the site.
• Lead the digital trading team and ensure they deliver on the sales targets and KPIs.
• Deploy campaigns, promotions and new products on the websites with operational excellence.
• Analyse the online performance and customer behaviour using various tools and data sources.
• Optimize the online product assortment, pricing, promotions, and availability to maximize sales and profitability.
• Implement best practices for online merchandising, navigation, search, and product presentation.
• Work closely with the brand, consumer experience, data and IT teams to ensure a seamless and consistent customer experience across all touchpoints.
• Identify and implement new opportunities and initiatives to drive online sales and customer loyalty.
• Monitor the competitive landscape and benchmark the company’s digital performance against the industry and company standards.

Essential Skills and Qualifications

• Bachelor’s degree in business, marketing, or a related field.
• At least 3 years of experience in e-commerce, digital trading, or online merchandising.
• Proven track record of delivering online sales growth and achieving KPIs.
• Strong analytical and numerical skills, with the ability to interpret and present data effectively.
• Excellent communication and leadership skills, with the ability to motivate and inspire a team.
• Highly organized and detail-oriented, with the ability to manage multiple projects and deadlines.
• Creative and innovative, with the ability to identify and implement new ideas and solutions.
• Passionate and knowledgeable about the online retail industry and customer behaviour.
• Adobe AEM/ equivalent site CMS experience
• Adobe Workfront/ equivalent ticket management tool
• Google Analytics
• JIRA/Confluence
• Syndigo/ equivalent product management tool

• Other nice to have skills include: Looker Studio, Adobe Target, Hybris, Adobe Photoshop/or equivalent

If this sounds of interest, please apply today!