Digital & Content Manager NEW

Morgan Law
Work for a Health Charity as a permanent Digital & Content Manager.
Hybrid – Central London – £40,000 – £45,000 + benefits – Permanent.
This is an exciting and substantial opportunity for a digital professional eager to make a real difference in the charities mission. As Digital & Content Manager, you’ll play a pivotal role in shaping and delivering the charities digital presence, working within a small, agile charity where your ideas and actions will have immediate, visible impact.

At the heart of this role is the development and execution of digital strategies that reach both UK and international audiences. You’ll lead on digital projects from conception to delivery, ensuring they align with organisational goals and are managed with precision. This includes chairing cross-team meetings, providing regular updates, and collaborating with both internal colleagues and external stakeholders. You’ll also contribute to wider campaigns, managing key components to ensure seamless and timely execution. This is a fantastic opportunity for someone who wants to flex their strategic muscles, try new approaches, and drive innovation in a supportive environment.

A major focus of the role is leading the charities email marketing strategy. You’ll use tools like Mailchimp to plan, create, test, and optimise campaigns, developing sophisticated segmentation and automation workflows. With a major supporter database consolidation project underway, you’ll work closely with colleagues to translate data insights into targeted, engaging campaigns. Your mission: to revamp the charities email communications, making them fresh, warm and human – helping to guide supporters through a dynamic journey and deepening their engagement with the charity’s mission.

You’ll also oversee the creation and maintenance of digital content, ensuring accessibility and a seamless user experience across devices. Working in a WordPress environment, you’ll build and manage key landing pages and complex content areas, while supporting other teams to become more self-sufficient in content management. Your expertise will help set content best practices and troubleshoot challenges, ensuring consistency and quality across the charity’s digital estate.

What we look for

• Strategy development: Lead the creation, management, and delivery of digital projects and strategies, ensuring alignment with organisational goals and effective collaboration.
• Email marketing: Drive the organisation’s email marketing strategy using Mailchimp, focusing on segmentation, automation, testing, and analytics to deliver engaging, targeted campaigns that support supporter journeys and organisational objectives.
• Digital content and web management: Oversee the development and maintenance of digital content and web properties, ensuring accessibility, user experience, and content best practice.
• Technical and analytics management: Lead on digital analytics and technical tools (Google Analytics and Tag Manager), to ensure tracking, insightful reporting, and digital improvement.
• Internal consultancy, support and administration: Act as an expert advisor and trainer for colleagues, providing guidance, support, and training in digital best practice.

What we offer

• Salary: £40,000 – £45,000 + benefits
• Hybrid: 2 days per week currently (Tuesday and Wednesday or Thursday).
• 5 days week – 37.5 hours.
• Training and development + Employee assistance programme.
• Vaccination programme.
• Dog friendly office.
• Flexi-time scheme.
• Season ticket loan + Cycle to work scheme.
• Pension plan: 5%.
• Private healthcare and dental.
• Christmas & summer parties, dog friendly office, training and development opportunities.