CRM and Marketing Officer

City, Birmingham
University College Birmingham

Job Title: CRM and Marketing Officer

Location: Birmingham

Salary: £29,605 – £32,982 per annum – SS4

Job type: Permanent, Full-time

University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards. The awards are voted for and by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students. We are TEF rated Silver, with a Good Ofsted rating.

University College Birmingham has a unique collaborative partnership with the University of Warwick – Ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024.

The Role:

An exciting opportunity has arisen to join University College Birmingham’s Marketing team as a CRM and Marketing Officer.

You will be joining a creative and supportive team with big ambitions. Under the direction of the Deputy Director – Marketing, the CRM and Marketing Officer will create and deliver CRM marketing and conversion campaigns to college, sixth form, undergraduate and postgraduate prospective students ensuring all communication is GDPR compliant.

We are looking for someone who has previous experience of working with CRM systems and can work cross-departmentally to achieve work goals.

You will be responsible for ensuring the smooth running of the CRM through data management, segmentation, event booking and enquiry management.

Our first cohort of further education students were welcomed into our Sustainable Construction Skills Centre last autumn and this September, we will open our brand-new Sixth Form Centre and launch several new higher education courses that meet the needs of students and industry.

Benefits:

• Generous allocation of annual leave
  • 26 days’ paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Scheme
  • Employer Contributions – 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including car, technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Hybrid working opportunities
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date – Sunday 21st July 2024.

Interview Dates – TBC.

UCB is an equal opportunities employer.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with experience of; CRM Officer, Marketing Executive, CRM Database Officer, CRM System Officer, CRM Support Executive, CRM System Support, Online Marketing Executive, CRM Software, Online Marketing Specialist, Online Marketing Support, Communications Executive, CRM Executive, Marketing Officer, may also be considered for this role.