Communications Support Officer

The Scout Association

We have an exciting opportunity for a Communications Support Officer to join our team based in Chingford London.

Location: Gilwell Park. Chingford, London (with hybrid working)

Salary: £29,486 per annum Band D, Level 3 (inclusive of Outer London Weighting)

Term: Permanent

Working Hours: 35 hours per week

We re Scouts and everyone s welcome here – all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

About The Communications Support Officer Role:

Come and join our Internal Communications Team, we re a small but friendly bunch. It s an exciting time to join the Scouts as we embark on a period of Transformation, and there s lots to communicate!

You ll support our Communications Managers to make sure our communications are volunteer focused and delivered at the right time. You ll have the opportunity to grow and develop as you learn how to use our main channels including email, CMS and webinar. You ll get to work alongside all members of the wider Marketing & Fundraising team, and the wider organisation.

This is an amazing opportunity to be part of some milestone communications moments for Scouts, as the plans from our Skills for Life strategy start to become a reality. Communications will be key for taking our volunteers on that journey of understanding those changes, the benefits for them and the exciting future for Scouts.

What we are looking for in our Communications Support Officer:

This role is perfect for you if you are passionate about planning, delivering and measuring the impact of clear communications.

You will also have:

• Proven ability to manage multiple projects and deliver on tight deadlines with good attention to detail
• Basic ability to use email marketing systems (e.g. dotdigital/dotmailer),
• Ability to work with a content management system (for example, Umbraco) and Google Analytics to review and refine content
• Ability to draft engaging copy for a wide range of different audiences
• Ability to work with and manipulate data within excel spreadsheets confidently
• Able to work collaboratively with colleagues and external providers and partners.
• Ability to understand, interpret and interrogate content challenges and co-create appropriate responses with subject experts

What we can offer you as our Communications Support Officer:

• Work in a way that suits you, your role and your team
• Be proud to say you re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Five volunteering days to contribute to a cause that matters to you
• Three extra days off in December between 27 and 31 December (that s our gift to you)

We are proud to be a family-friendly employer and offer

• Maternity/Paternity Leave
• Flexible working hours
• Store Discount at our Scout Store + other online benefits

Closing date for applications: 11:59pm Sunday 4th August 2024

Interviews will be held in person on: Wednesday 14th August 2024

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.