Communications Executive

Frome, Somerset
Shepherd Neame Ltd

Do you have a way with words and a passion for storytelling? Are you excited by the idea of shaping how a brand is seen and heard across multiple platforms? Do you thrive in a fast-paced environment where creativity and collaboration go hand in hand?

We have an exciting opportunity for an aspiring Communications Executive to help us share the stories behind our pubs, beers, and people. You’ll be working closely with our Communications Manager to craft compelling content-from press releases and social media posts to internal newsletters and PR campaigns. Your words will help us connect with customers, team members, and stakeholders, bringing our brand to life in fresh and authentic ways.

This is a hands-on role where no two days are the same. You’ll be involved in everything from managing media relationships and supporting events to analysing engagement and working with designers and videographers. If you’re a confident communicator with a curious mind, a flair for writing, and a genuine love for pubs and beer, we’d love to hear from you.

What’s in it for you:

• 25 days holiday (+ bank holidays)
• A range of healthcare options are available after 6 months
• Annual flu jab
• Access to flexible pay and financial wellbeing resources
• Generous company pension plan
• Death in service of 4x your salary, if you join the company pension scheme
• Enhanced maternity, paternity, adoption and sick pay
• Mental health and wellbeing support for all, including our own Mental Health First Aiders
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on own-brand beer and cider purchased from the Visitor Centre Shop at Faversham
• Instant access to discounts with high street retailers, supermarkets and more!
• Birthday Club exclusive offers and discounts
• The drinks are on us during monthly get-togethers for team members in our Visitor Centre, along with our Summer and Christmas parties
• The opportunity to develop & move within the Support Office, Brewery & our pubs
• Join our reward and recognition platform, Sheps Hut
• Benefit from the support offered by the Licensed Trade Charity to those working in the brewing industry
• Receive one additional day of paid leave per year to volunteer for a charity of your choice
• Working Hours: Full-time, 37.5 hours per week. 08 00, Monday to Friday with 1 hour lunch (unpaid)

Duties and Responsibilities: Reporting to the Communications Manager, you will:

• Craft compelling copy for press releases, website content, email campaigns, award entries, and more
• Collaborate with our Digital team to create and schedule engaging social media content, while managing community interactions
• Support the design and distribution of marketing collateral that drives footfall, promotes our brands, and enhances recruitment
• Assist with the planning and execution of PR events and initiatives that align with our business goals
• Manage internal communications, including newsletters and digital updates for staff and licensees
• Monitor media coverage and evaluating the impact of our communications through tools such as Bitly and newsletter analytics
• Build strong relationships with media contacts, stakeholders, and industry partners, while growing our press distribution lists
• Coordinate photography and videography projects with external agencies, and maintaining our content archive
• Organise reviews and mailouts to support third-party endorsements
• Provide essential administrative support to the Communications team

The Ideal Candidate:

• A degree or diploma in PR, Journalism, English, or a related field.
• Proven experience in PR or communications, ideally with press office exposure.
• Exceptional writing skills with the ability to adapt tone and style across platforms.
• Experience managing social media content and community engagement.
• Basic design skills (e.g., Canva), and confidence with photography/videography and editing tools.
• Strong organisational skills and the ability to juggle multiple projects under tight deadlines.
• Resilient, adaptable, and proactive mindset.
• Friendly, collaborative nature with excellent relationship-building skills.
• Passion for pubs, beer, and storytelling.
• A full, clean UK driving licence.

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

Who are we? Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or