Campaign Analyst

Harnham

CAMPAIGN ANALYST

UP TO £65,000

LONDON

Harnham are working with a Leading Financial Services provider on a Campaign Analyst role. This person will need experience with a CRM tool such as Pega or Salesforce, but are open to other tools, they will also need exposure to one of SQL, SAS, R or Python. The role pays up to £65,000 and will be South London based with flexible working available.

THE ROLE:

The Campaign Analyst will have the following responsibilities:

· Developing a decisioning strategy and plan, aligned to stakeholder objectives, to drive business performance and make improvements to the overall customer experience

· Consulting and advising on contact strategy from within a scrum setting

· Ensuring customer contact is measurable and track commercial impact and design self-serve Tableau dashboards for stakeholders

· Understanding and using complex data sources, turning these into meaningful and actionable information, enabling next best action proposition development and quantifying the business impact

· Responsible for the design of Pega supported Omnichannel always on client communication journeys

· Coaching and developing less experienced colleagues and delivering through others as necessary with a range of analytical tools

· Responsible for the utilisation of propensity and CLV for targeting. Utilising segmentation for tailored messaging

YOUR SKILLS AND EXPERIENCE:

The perfect Campaign Analyst will have the following skills and experience:

· Good understanding of analytical /database querying software such as SQL/SAS, R and Python

· A track record of influencing change through the use of innovative ideas and effective stakeholder management across a business

· Evidence of being analytical and able to conduct train of thought analysis to help support business strategy

· Experience of coaching and developing less experienced colleagues

· Hands on experience with Pega Decisioning and Pega Marketing, or an equivalent decisioning capability, such as Salesforce or Dotdigital

THE BENEFITS:

The successful Campaign Analyst will receive a salary of up to £65,000 with an extensive benefits package. Further to this, this is an excellent opportunity to join a growing, collaborative environment giving the ability to have a large impact on the company.

HOW TO APPLY:

Please register your interest by sending your CV to via the Apply link on this page.