Alumni Engagement Manager NEW

Camden, London
The American School in London

The Alumni Engagement Manager is a key role dedicated to nurturing lifelong relationships between the School and its global alumni and parent(s) of alumni community. By leading meaningful engagement, communications, and events, the role supports strategic initiatives that build a strong sense of community and encourage ongoing philanthropic support.

Summary of duties and responsibilities:

Engagement and events:

• Execute a successful series of annual alumni and parents of alumni events locally and in the US, ensuring robust attendance, and driving successful event-based fundraisers when applicable
• Plan and support annual milestone reunions
• Schedule and host alumni tours and visits to the campus
• Actively facilitate meaningful networking and connection opportunities among current students, employees, and alumni, including alumni-to-alumni engagement
• Oversee the alumni and Grade 12 mentor program with the Office of Student Advising
• Manage the onboarding of the graduating Grade 12 class into the alumni network throughout the students’ final year at ASL, with event engagement and a fundraising appeal, in partnership with the high school leadership team
• Coordinate with the Director of Development and Giving Manager to annually promote fundraising appeals and giving challenges at alumni events and in alumni communications

Communications:

• Execute alumni communications in coordination with the Director of Development and the Communications team
• Write, design, and publish a monthly alumni newsletter, London Calling
• Research, meet, and conduct interviews with alumni of note in order to write monthly in-depth feature stories in London Calling
• Serve as lead on alumni networking software ( ASLConnects.org , a Graduway site)
• Develop alumni content for ASL social media and online alumni platforms.
• Partner with the Giving Manager to drive success and class engagement during Grade 12 class gift campaign drive each year
• Monitor and provide updates for alumni web pages ( ASL.org/alumni )
• Assist with copywriting for alumni fundraising around the Annual Fund and other fundraising initiatives as requested by the Director of Development
• Work with the Web Editor to ensure that alumni pages of ASL.org are up-to-date, relevant, and compelling

Additional responsibilities:

• Design and occasionally send mass broadcast emails and invitations related to alumni and/or parents of alumni, in coordination with the Director of Development
• In partnership with the Communications team, build monthly London Calling features on ASL.org (a Finalsite website), including news stories, in memoriam notes, and class notes
• Handle daily alumni inbox communications, including processing web login and alumni portal access requests
• Manage the Eagle mascot volunteers, and select student-facing events
• Photograph alumni and parents of alumni groups and events
• As requested, provide occasional copywriting and copy editing support to the rest of the Development team, including non-alumni specific projects
• Perform any other duties within the scope, spirit, and purpose of the job, including occasional weekend and evening hours for event coverage

Essential qualifications/experience:

• A proven track record of event planning experience with high attention to detail, time management, budget oversight, specific management knowledge of AV and decor, and handling multiple event projects simultaneously
• Exceptional verbal and written communication skills, highly organized and a problem-solver, positive and friendly, strong people management and interpersonal skills
• Collaborative team colleague and a self-starter
• Ability to adjust to dynamic event environments with ease
• A proven commitment to the safeguarding and welfare of children

Desirable qualifications/experience:

• Demonstrable alumni relations experience, building and developing effective relationships
• Educated at degree level
• Independent and/or international school experience
• Knowledge proficiency in Blackbaud Raiser’s Edge
• Knowledge proficiency in Adobe Creative Cloud
• Experience working with volunteers
• Fundraising experience as it relates to cultivation and stewardship
• Experience working with effective digital marketing and communication tools including web-editing, social media communications and bulk email marketing