Account Manager

Norwich, Norfolk
Zetter Recruitment
Salary: £30k – 38k per year + OTE £10,000+
Reference: 123591

Account Manager | EdTech

Company snapshot:

Leading digital solutions into the education sector to improve learning and teaching
UK based with their bespoke technology being used across more than 12 different countries
Small but growing team with a reputation for excellent customer service

The role:

The Account Manager will communicate with clients and answer all incoming enquiries
Working towards targets and KPIs to expand existing accounts through cross/upselling
Renewing contracts and offering ongoing client management to ensure their expectations are always exceeded
Onboarding clients onto the platform and helping them to get the most of out of the solution
Managing a portfolio of accounts and communicating across all internal functions to ensure feature requests are noted

About you:

Strong academic background – degree level/equivalent
Account management/customer facing experience in a commercial environment
Excellent written and verbal communication
Fast paced and attentive with good attention to detail

The package:

Basic salary to £38,000
Realistic OTE of £10,000 in first year
Attractive (unlimited) holiday allowance
Ongoing training, development and support

This Account Manager role will suit candidates based in surrounding areas including Norwich, Lowestoft, Attleborough, Great Yarmouth, Thetford, Diss, Fakenham and Wymondham.

If this isn’t quite right, we are recruiting for plenty of other sales, account management and customer success opportunities across the East of England. If you are looking for a new role in this field, please get in touch! Zetter Recruitment are acting as an employment agency in relation to this vacancy and can only assist candidates with previous business to business sales or account management experience.