Salesforce Technical Architect NEW

Ealing, London
Searchability

Salesforce Technical Architect, Comms Cloud & Vlocity

West London, hybrid, up to £130,000, sponsorship considered

KEY POINTS

• Full time, hybrid, 2 to 3 days a week in the West London office
• Hands on architecture on a new Salesforce platform build, not oversight of someone else’s delivery
• Deep Comms Cloud and Vlocity, CPQ, EPC, OM and CLM, in a communications environment
• Technical leadership, you will set the standard for a team of Salesforce developers and architects

ABOUT THE CLIENT

A global telecommunications and media business, hiring into their UK technology team. Household name, millions of customers across TV, broadband, mobile and connectivity.

They are standing up a new Salesforce platform and this role comes in at the onset, so there is real scope to shape architecture, standards and direction rather than inherit them. Large estate, serious engineering culture, and a Salesforce community already spanning multiple product domains.

THE ROLE

Hands on senior role owning technical design and delivery across the Salesforce ecosystem, spanning Sales, Service, Communications, Experience and Marketing Clouds.

The core challenge is Comms Cloud at telco scale. Product catalogue, quoting, contract lifecycle and order management all have to work together across a complex product set, and they have to perform. You will lead the technical analysis and design, lean on out of the box capability first, and customise only where it earns its place.

You will also be the person the developer community looks to for direction, setting engineering standards as the platform and team grow.

WHAT THEY MEAN BY ARCHITECT

• Worth being direct, because it shapes who they want to speak to.
• They want someone still close to the build. Not someone who chairs governance forums and reviews a partner’s design documents, but someone who can design the solution, get into the org, and show a team how it should be done.
• The stakeholder side is equally real. You will be presenting and defending technical direction to directors and business leaders, so this is not a role for someone who only speaks engineer.

KEY RESPONSIBILITIES

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce ecosystem
• Perform technical analysis, design and implementation of platform changes, following best practice
• Design and build across Comms Cloud and Vlocity, covering CPQ, EPC, OM and CLM, in iterative release cycles
• Lead, mentor and train a team of Salesforce developers and architects
• Drive best practice across platform security, code quality, version control and CI/CD
• Support a community of Salesforce technical designers across a wide range of initiatives

ESSENTIAL EXPERIENCE

• Deep, hands on experience of Salesforce Digital Commerce including Comms Cloud, Vlocity, CPQ, EPC, OM and CLM, ideally in a communications environmen
• Design and build across OmniScripts, DataRaptors, Omnistudio Cards, Product Designer and Pricing Designer
• Digital Commerce and cart based APIs, Lightning Web Components, Apex, Triggers, SOQL and SOSL, Flows, Integration Procedures and Orchestration Plans
• Event driven integration using SOAP, REST, BULK, Platform Events and Streaming APIs
• Salesforce core and Comms Cloud performance considerations, and how to design around degradation
• Building complex, scalable, high performance systems with sound object modelling and design patterns
• Communication skills strong enough to hold a room of directors and business stakeholders

DESIRABLE, NOT ESSENTIAL

• CI/CD using Vlocity Build CLI or Vlocity IDX with SFDX
• GitLab CI/CD or Jenkins
• SonarQube or other static code analysis tools
• ELK or Splunk for log analysis
• Industry CPQ concepts such as assetisation and product lifecycle management

WHAT’S ON OFFER

• Salary up to £130,000, sponsorship considered
• Hybrid, 2 to 3 days a week in the West London office
• A new platform build with real influence over architecture, standards and direction
• Generous pension and private healthcare
• Discounted mobile and broadband, plus a wide range of company rewards and experiences

TO APPLY

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