Communications and Digital Manager NEW

Brain Research UK

Charity People is delighted to be partnering with Brain Research UK to recruit a part time Communications and Digital Manager.

Contract: Permanent, part time role working four days per week, with flexibility to split hours over four or five days
Salary: £40,000 full time equivalent (£32,000 per annum for four days per week)
Location: Hybrid role between home and London office, with ideally two days per week (Monday and Wednesday) in the office at Holborn
Closing date for applications: 9am on Friday 13th February
Interviews: Interviews will be held in person on Wednesday 25th February

As the UK’s leading dedicated funder of neurological research, Brain Research UK helps drive breakthroughs that transform lives. Since 1971 the charity has invested over £58 million in pioneering research to improve understanding, diagnosis, and treatment of neurological conditions, enabling people affected to live better, longer lives. With a focused commitment on three critical and underfunded areas – brain tumours, brain and spinal cord injury, and headache and facial pain – the organisation plays a vital role in addressing some of the greatest unmet needs in neuroscience today.

You’ll work within a small, dedicated and talented team and will play a central role in shaping how Brain Research UK tells its story; leading the development of high-quality, impact led content that brings research and lived experience together to build support loyalty and increase public engagement and understanding.

The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:

• Lead all digital communications, including website, social media and online campaigns
• Manage and create content for the website, overseeing written, visual and video
• Develop and deliver a planned schedule of communications activity across all channels.
• Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
• Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
• Collaborate with colleagues to translate funded research into clear, engaging stories that show how science changes lives
• Work closely with the fundraising team to optimise digital communications
• Engage with and respond to the organisation’s online community in a timely, supportive and professional manner
• Ensure consistent use of brand, tone and values in line with brand guidelines
• Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
• Report on how communications activity drives engagement, enquiries, donations and pledges
• Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
• Coordinate corporate communications such as the annual review and impact report

We would love to see applications from candidates with the following skills and experience:

• Previous experience within a communications role within a charity or similar organisation
• Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
• Experience planning and delivering social media content using a structured schedule
• Experience developing e-communications to build loyalty and engagement
• Experience managing website content
• Understanding of online community management and supporter engagement
• Confidence using analytics tools to measure and report on digital performance
• Excellent interpersonal skills and ability to build positive relationships with diverse audiences
• Emotional intelligence and sensitivity when engaging with people affected by medical conditions
• Understanding of how to use video and film across digital channels
• High level of attention to detail and accuracy
• Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)

If you’re interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.