Customer Success Manager (Retail Media) at AI AdTech SaaS Platform NEW

Grey Matter Recruitment

Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their Retail Media specialist team.

The Company

• $100m in funding by top VCs
• Manage $8B annually in media spend
• Power digital marketing campaigns in more than 190 countries
• Work with half of the Fortune 50 and all the top 10 Global Ad agency networks
• Bonus, share options and extensive benefits

The Role

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands.

• Build and optimize successful marketing campaigns across Amazon, Walmart, etc
• Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients’ KPIs
• Identify new marketing opportunities to optimize brand awareness and drive sales

Desired Skills & Requirements

• Proven Retail Media/Commerce expert, confident working with high-value global brands
• Experience across full Amazon Ads suite highly beneficial
• Highly strategic, comfortable managing and developing relationships with senior stakeholders
• Data-driven with strong attention to detail