Digital Business Analyst – Retail, CMS & Mobile/Web NEW

AbsoluteLabs

We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviors. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today’s digital landscape.

Experience: 4+ Years

Qualification: Bachelor’s degree in Technology, Business Administration, or a related field.

Job Location: London, UK (Work from Office – Hybrid)

Job Type: Full Time

Requirements:

• 4+ years of experience as a Business Analyst or Digital Analyst working on mobile and web projects.
• Strong domain knowledge in retail and eCommerce.
• Hands-on experience with Contentful or other headless CMS platforms.
• Solid understanding of agile methodologies (Scrum/Kanban).
• Familiarity with mobile app development lifecycles (iOS and Android).
• Experience working with cross-functional teams including UX, development, QA, and marketing.
• Proficiency in tools such as JIRA, Confluence, Miro, Figma, or similar.

Key Responsibilities

• Collaborate with product owners, UX/UI designers, developers, and stakeholders to define and document digital requirements for mobile apps and web platforms.
• Gather and analyse business requirements across retail commerce journeys, CMS workflows, and omnichannel touchpoints.
• Translate complex business needs into clear, actionable user stories, epics, and acceptance criteria.
• Own and manage the Contentful CMS requirements, workflows, and content modelling in collaboration with content teams and developers.
• Conduct gap analyses, process mapping, and stakeholder interviews to define current and futurestate processes.
• Partner with development teams during agile sprints to ensure features meet business needs and technical feasibility.
• Support UAT and product testing to validate deliverables align with documented requirements.
• Monitor digital KPIs and customer feedback to continuously iterate and improve user journeys.
• Facilitate workshops and discovery sessions.with internal and external stakeholders

Why Absolutelabs

• Growth-Focused Environment: Gain hands-on experience, mentorship, and opportunities to advance your career in a dynamic tech space.
• Build and Lead: This is your chance to shape and lead a team like no other-a team built on collaboration, respect, and innovation, where you’ll make things happen every day.
• Collaborative Culture: We foster a creative, inclusive, and growth-oriented work environment where innovation and diverse ideas thrive.
• Work-Life Flexibility: Thrive in a hybrid work environment where autonomy and flexibility come together to support your well-being and productivity.

Contact us today to explore how we can help.